We aim to ship your order within 48 hours (excluding weekends and bank holidays) We ship through Royal Mail and only in rare circumstances we may expect delays. All orders are sent tracked and tracking details will be sent to your designated email address as soon as your order is on the way.
ORDERS MAY TAKE LONGER THAN USUAL TO ARRIVE DUE TO COVID-19
SHIPPING - UK
We offer Free UK Shipping on all orders over £40.
For all orders under £40 we charge an additional £3.60.
Our Silk Works range of Mulberry Silk products are beautifully packaged and make the perfect gift for all occasions.
We are so excited to ship your new Silk Works order we make it a top priority to get you your order quickly - In most cases we ship the very same day.
SHIPPING - REST OF THE WORLD
We offer Free International Shipping on all orders over £100.
Shipping costs may vary if you live outside of the UK, these will be calculated during the early stages of the checkout.
Any customs charges are applied at the discretion of the carrier and local laws. All customs charges will be payable by the customer and will not be covered by Silk Works London. For more accurate information, we’d suggest to get in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.
SIMPLE PAYMENT OPTIONS
It's our intention to make the buying experience as personal as the luxury products we sell. The checkout is quick and simple and we accept all major payments methods including PayPal & Apple Pay.
(Paypal/ Apple Pay/Mastercard/Visa/Shop Pay/Google Pay)
Shipping Policy - Our carrier stipulates that only items still not delivered after 10 working days are classified as lost. Only after this time has passed are we able send out a replacement parcel / offer a refund.
Your item will be sent to the address you enter at checkout. We do not take responsibility for any mistakes or typos in the address.